Account & Data Deletion

1. Open PicRoam and sign in to the account you want to delete.
2. Open Settings.
3. Choose Delete account, read the confirmation and confirm.
4. Wait for the confirmation. If deletion fails, contact Support rather than assuming it completed.

Save the creations you want to keep before continuing. Uninstalling the app does not delete your account.

Deletion removes your PicRoam account, account-linked creations, uploaded media and associated app records through the account-deletion process. You lose access to the account’s remaining photo balance. Files you previously saved to your device or shared with others are outside PicRoam’s control.

Transaction records and limited records required for law, security or fraud prevention may be retained separately. Backup copies and AI-provider records follow their applicable retention schedules. See the Privacy Policy or contact us for details. We do not promise immediate removal from every backup or third-party system.

Email [email protected] from the address associated with your account, if possible. Use the subject “PicRoam account deletion request” and include your account ID if available. If you used Apple’s Hide My Email, include the relay address shown in your Apple settings.

We may need to verify ownership before acting. Do not send your password or payment card details. An email request is not a confirmation that deletion has already completed.

Account deletion does not cancel an Apple subscription or automatically refund a purchase. If you have a subscription, manage it in your device’s Settings → Apple Account → Subscriptions. New one-time photo packs do not renew automatically.